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Terms & Conditions

TERMS & CONDITIONS OF SALE

Please Note:

All items sold by Retro-Art are brand new.

We do not re-send any item out to customers that may have been returned by previous customers.

If any item is returned to Retro-Art, we then return the item back to the manufactures/suppliers.

1. All orders are subject to these Conditions unless otherwise agreed. All goods are subject to availability. If you do not understand any of the following please e mail or telephone Retro-Art.

2. These Conditions represent the entire Conditions of sale and nothing shall operate to in any way alter or vary the Conditions without the prior approval of Retro-Art.

3. These conditions shall apply to all contracts to the exclusion of all other conditions express or implied by statute or otherwise to the extent as is permissible by law.

4. Acceptance of Goods by the Customer shall be conclusive evidence before any Court of Arbitrator that these Conditions apply.

5. The Canvas Shack reserves the right to change the Conditions without prior notice. Customers are advised to check for any variations to the Conditions before an order.


PRODUCTS

All of the images we have of our products on our website are for illustration purposes only. The prints are shrink wrapped in polythene for protection, this sometimes may distort or add glare to the photograph.


ORDERS

1. All prices on our website, leaflets and promotional material are in pounds sterling and include VAT at the current rate.

2. Retro-Art reserves the right to change the advertised price before you place an order.

3. No charge is made to the Customer for Credit or Debit Card payments.

4. Retro-Art reserves the right to refuse any order.

5. Orders are accepted on the basis the Customer has read and accepted these conditions.


RETURNS

We hope that you are happy with your purchase but should you wish to return any item to us, we will be happy to refund or exchange a product subject to the following conditions.

1. The goods must still be in the manufactures packaging.

2. Returned goods. All customers are protected by a 7 working day distance selling law; Returned goods will only be accepted for a full refund if they are returned in their original packaging, within 7 working days from delivery.

3. Customers are responsible for obtaining proof of delivery and receipt of returned goods...

4: Items that are outside of the 7-day returns policy will be subject to an administration and handling charge.

5: Please note that delivery costs are non- refundable and are the customer’s responsibility.


DAMAGES

Please check all deliveries for damages or discrepancies within 48 hours from receiving the goods. 

Claims for damaged goods must be notified to Retro-Art within 48 hours by telephone and confirmed within 3 days by e-mail stating any damages and/or defects of the goods received.